Thank you for shopping at Lonzowerks.com
Shipping
Shipping cost varies depening on the size of the box the item is being shipped in.
We offer a signature confirmation for desired packages.
We are not liable for lost/damaged packages once it's been accepted and delivered to its intended location.
Returns
1. Order number
2. Tracking number
3. Issue with said item
To be eligible for a return, your item must be in the same condition that you received it. Your item must be in the original packaging.
Returned items are subjected to a 20% restocking fee.
Refunds
Once item(s) is received, item(s) will be inspected for overall condition. Once inspected you will then be immediately notified on the status of your refund.
If your return is approved, we will initiate a refund to your original method of payment.